Welcome to NirogGyan's Client Success Stories. Here, we showcase real-life experiences from some of the industry's leading healthcare providers, who have leveraged our innovative platform to elevate patient engagement and enhance healthcare outcomes.

👉 Step into a Future of Empowered Patients and Enriched Healthcare

🤝 Client

Max Lab

📱 Products Chosen

Trends Smart Report + Table Summary

🌍 Geography

Northern India

🔡 Language

English

Challenge

Want to improve customer experience & competitive advantage, but face challenges in creating personalised experiences, clinician preferences & measuring business impact

Solution

They partnered with NirogGyan & transformed their test reports with colour coding, graphs, explanations, tips & doctor-friendly summary

Results

Max Lab observed improved

brands visual appeal + B2C marketing
customer experience + feedback
volumes & revenues (2x in a year)

Q&A with Senior Marketing Manager -

1. What were you looking to solve?

- Smart Reports with fast TAT and customization

2. What made you choose NirogGyan?

- Good service and reputation

3. How's the customer interest in Smart Reports?

- First timers ask for Smart Reports out of curiosity, and repeat customers track themselves with the historical graphs in their

🤝 Client

Redcliffe Labs

📱 Products Chosen

Personal Report + Cover page + Body Summary

🌍 Geography

Pan India

🔡 Language

English

CHALLENGE

VC funded new lab business, out there to make people remember their brand for commendable service quality & competitive pricing.

SOLUTION

They partnered with NirogGyan & got their customised Smart Report solution integrated with their LIMS in record time.

Results

Redcliffe observed improved

Marketing campaigns.
Customer experience + feedback (check their Google reviews)
Pan-India adoption

Founder's Thoughts

Artificial Intelligence (Al) has immense potential to transform healthcare and improve human lives. However, with great power comes great responsibility, and we at NirogGyan work closely with our clients to make sure that they get the best Patient Engagement solution out there.

🤝 Client

Tata 1mg

📱 Products Chosen

AI Video, Compact Report, Body Summary

🌍 Geography

Pan India

🔡 Language

English

New Journey

Rejuvenised with Tata brand name, 1mg Labs wanted a smart solution to provide value-based care to patients & send result summary to physicians

New Partnership

1mg partnered with NirogGyan & transformed their checkups with color-coding, descriptions, tips, body & doctor summary, Al video reports and marketing campaigns on health literacy

Results

$2 extra revenue earned per patient.
Great Customer feedback
Complex integration with LIS & CRM

Why AI Videos to explain Lab Results ?

Simplify complex medical information, in the voice and style that the regular person is used to
Improve patient compliance with engaging content
Truly mobile-first

🤝 Client

Al Arab Labs

📱 Products Chosen

AI Video, Compact Report, Body Summary

🌍 Geography

Saudi Arabia

🔡 Language

Arabic

NEW MARKET

Facing stiff competition from bigger players as well as plummeting consumer ratings, Al Arab wanted something new & refreshing in their service offerings

New Partnership & Product

NirogGyan promised them the best quality Arabic Smart Reports, with every piece of information in the reports going through a stringent triple-check process and thorough testing during API integration with LIMS.

Results

Increased popularity in Riyadh (check reviews)
Increased Smart Report coverage to 4 more centers
Complex integration with LIS tackled meticulously by team NirogGyan

Incorporating vernacular languages in medical reporting is crucial for several compelling reasons

Accurate Patient Communication & Data Collection
Improve patient compliance with engaging content
Cultural Sensitivity