About Diagnofirm
Founded in 1990 and headquartered in Gaborone, Diagnofirm runs more than twenty-five branches and depots across Botswana with a team of around 270. It processes routine and specialist pathology for clinicians, corporates and government.
A mid-sized lab by volume, it carries national significance. When the Ministry of Health wants to understand what is happening across the population, Diagnofirm is who it asks.
Serving a ministry, not only a patient
Government and corporate health work is won on aggregate reporting. A health officer needs to see patterns across a population rather than a stack of individual results. Diagnofirm had the data and the standing. It needed reporting that an institution would accept and act on, built from the same engine as the patient reports.
- Individual reports for patients, aggregate insight for the Ministry
- Institutional buyers expecting board-ready output
- A region where NirogGyan had no prior reference
Why they chose us
NirogGyan could deliver patient-ready Smart Reports and population-level insights from one data pipeline, and was willing to build a presence in a new market.
- One engine for the patient report and the ministry dashboard
- Corporate screening summaries from the same results
Patient reports and population insight, from one engine
Diagnofirm’s patients receive Smart Reports across routine and specialist testing. The same results roll up into population health dashboards and corporate screening summaries that Diagnofirm presents to the Ministry of Health and to corporate clients.
Nothing needs reconciling between what the patient sees and what the ministry sees. They are the same numbers, read at two different altitudes.
- Patient reporting
- Smart Reports
- Institutional
- Population health insights, corporate dashboards
- Served
- Ministry of Health, Botswana
- Network
- 25+ branches and depots
- Partner since
- 2023
- Region
- Southern Africa
What changed
- market leader in Botswana
- #1
- of Health served with population insights
- Ministry
- branches on one reporting standard
- 25+
Diagnofirm’s corporate and government work has grown on the back of insights that no other lab in the market could offer, and the partnership continues to expand.
Where the partnership goes from here
Diagnofirm’s population health and corporate work continues to expand, and it remains NirogGyan’s reference for the southern African market.
Frequently asked questions
What are population health insights?
Aggregate analysis of de-identified results across a population, showing prevalence and trends by group. Health authorities and employers use them to plan programmes.
Does NirogGyan serve African markets?
Yes. Diagnofirm in Botswana has been a partner since 2023 and serves the Ministry of Health with NirogGyan’s insights.
Is Diagnofirm the largest lab in Botswana?
Diagnofirm is the market leader and was the first accredited medical laboratory in the country.
